Sharding Does Not Processing Message

i have send message to sharding envelop but message does not get processed,
I have created two node in cluster sharding with configuration as below,

akka {
loglevel = DEBUG
  actor {
    provider = "cluster"
    serializers {
      jackson-cbor = "akka.serialization.jackson.JacksonCborSerializer"
    }
    allow-java-serialization = off
    serialization-bindings {
      "com.actor.CborSerializer" = jackson-cbor
      
    }	
  }
  remote.artery {
    canonical {
      hostname = "127.0.0.1"
      port = 1565
    }
  }

  cluster {
    seed-nodes = [
      "akka://MY_ACTOR_SYSTEM@127.0.0.1:1565",
	"akka://MY_ACTOR_SYSTEM@127.0.0.1:1566"
	]
   
    sharding {
      number-of-shards = 1000
      remember-entities = on
      remember-entities-store = ddata 	
      distributed-data.durable.keys = []
      least-shard-allocation-strategy.rebalance-absolute-limit = 20
      least-shard-allocation-strategy.rebalance-relative-limit = 0.1
	
    }

    downing-provider-class = "akka.cluster.sbr.SplitBrainResolverProvider"
  }

   
}

configured actor in java as follows,

public class ActorConfiguration {

	
	ApplicationContext applicationContext;
	
	ActorSystem<RootActor.Command> actorSystem= null;
	Behavior<RootActor.Command> rootActor = null;
	Config config = null;
	ClusterSharding clusterSharding= null;
	EntityTypeKey<Command> processorEntityKey = null;
	ActorRef<ShardingEnvelope<Command>> shardingEnv=null;
	@Autowired
	public ActorConfiguration(ApplicationContext applicationContext) {
		super();
		try {
			
			this.applicationContext = applicationContext;
			getConfig();
			getRootActor();
			getActorSystem();
			getClusterShardingObj();		
			processorEntityKey = EntityTypeKey.create(Command.class, "ENTITY_KEY");
			shardingEnv=getClusterShardingObj()
					.init(Entity.of(getProcessorEnitityKey(), ctx -> getProcessorActor(ctx.getEntityId())).withStopMessage(ProcessorActor.GoodByeCommand.INSTANCE));
		}catch (Exception e) {
			e.printStackTrace();
		}
		
	}
	
	

	ActorSystem<RootActor.Command> getActorSystem(){
		if(actorSystem==null)
			actorSystem = ActorSystem.create(getRootActor(), "MY_ACTOR_SYSTEM",getConfig());
		return actorSystem;
	}
	
	
	Behavior<RootActor.Command> getRootActor(){
		if(rootActor==null)
			rootActor = RootActor.create(applicationContext);
		return rootActor;
	}
	
	
	
	Behavior<Command> getProcessorActor(String entityId){
		return ProcessorActor.create(applicationContext,entityId);
	}
		
	

	public ClusterSharding getClusterShardingObj() {
		if(clusterSharding==null)
			clusterSharding=ClusterSharding.get(getActorSystem());
		return clusterSharding;
	}
	
	public ActorRef<ShardingEnvelope<Command>> getShardRegionProcessorActor(){
		
	
		if(shardingEnv==null)
			shardingEnv = getClusterShardingObj().init(Entity.of(getProcessorEnitityKey(), ctx -> getProcessorActor(ctx.getEntityId())).withStopMessage(ProcessorActor.GoodByeCommand.INSTANCE));
		
		return shardingEnv;
	}
	
	public EntityTypeKey<Command> getProcessorEnitityKey(){
		if(processorEntityKey==null)
			processorEntityKey = EntityTypeKey.create(Command.class, "ENTITY_KEY");
		return  processorEntityKey;
	}
	
	public Config getConfig() {
		if(config==null)
		config = ConfigFactory.load();
		return config;
	}
}

processes 5000 orders by calling

ActorRef<ShardingEnvelope<Command>> processorShardRegion=	actorConfiguration.getShardRegionProcessorActor();
				
processorShardRegion.tell(new ShardingEnvelope<Command>(order.getId()+"_PROCESSOR", new ProcessOrderCommand(order)));	

some message get processed and some does not message for which message does not get
processed printed following actor log,

|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-3|2023-07-06 15:31:24.818|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - PROCESSOR_ENTITY_KEY: Request to start entity [ID3768_PROCESSOR] (in state [RememberedButNotCreated])
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-3|2023-07-06 15:31:24.818|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - PROCESSOR_ENTITY_KEY: Started entity [Actor[akka://MY_ACTOR_SYSTEM/system/sharding/PROCESSOR_ENTITY_KEY/259/3768_PROCESSOR#-1888555062]] with entity id [3768_PROCESSOR] in shard [259]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-23|2023-07-06 15:31:25.403|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - Cluster Node [akka://MY_ACTOR_SYSTEM@127.0.0.1:1565] - Receiving gossip from [UniqueAddress(akka://MY_ACTOR_SYSTEM@127.0.0.1:1566,-4576392484291764776)]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.404|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - SBR exited [Member(akka://MY_ACTOR_SYSTEM@127.0.0.1:1566, Exiting)]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.405|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - SBR reset stable deadline when members/unreachable changed
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.409|INFO |Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$3:98 - This node is now the leader responsible for taking SBR decisions among the reachable nodes (more leaders may exist).
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.438|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - Cluster Node [akka://MY_ACTOR_SYSTEM@127.0.0.1:1565] - Receiving gossip from [UniqueAddress(akka://MY_ACTOR_SYSTEM@127.0.0.1:1566,-4576392484291764776)]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.438|INFO |Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$3:98 - Cluster Node [akka://MY_ACTOR_SYSTEM@127.0.0.1:1565] - Exiting confirmed [akka://MY_ACTOR_SYSTEM@127.0.0.1:1566]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.470|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - Using serializer [akka.remote.serialization.ArteryMessageSerializer] for message [akka.remote.artery.ActorSystemTerminatingAck]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.593|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - Closing connection due to IO error java.net.SocketException: Connection reset
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.629|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - Closing connection due to IO error java.net.SocketException: Connection reset
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.655|INFO |Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$3:98 - Cluster Node [akka://MY_ACTOR_SYSTEM@127.0.0.1:1565] - is the new leader among reachable nodes (more leaders may exist)
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.657|INFO |Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$3:98 - Cluster Node [akka://MY_ACTOR_SYSTEM@127.0.0.1:1565] - Leader is removing confirmed Exiting node [akka://MY_ACTOR_SYSTEM@127.0.0.1:1566]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.658|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - Publish AddressTerminated [akka://MY_ACTOR_SYSTEM@127.0.0.1:1566]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.659|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - SBR remove [Member(akka://MY_ACTOR_SYSTEM@127.0.0.1:1566, Removed)]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-27|2023-07-06 15:31:25.660|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - adding removed node [UniqueAddress(akka://MY_ACTOR_SYSTEM@127.0.0.1:1566,-4576392484291764776)] from MemberRemoved
|MY_ACTOR_SYSTEM-akka.actor.internal-dispatcher-2|2023-07-06 15:31:25.663|DEBUG|package$LoggerOps$|debug2$extension:114 - ClusterReceptionist [akka://MY_ACTOR_SYSTEM@127.0.0.1:1565] - Leader node observed removed node [UniqueAddress(akka://MY_ACTOR_SYSTEM@127.0.0.1:1566,-4576392484291764776)]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-23|2023-07-06 15:31:25.665|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - Watchee terminated: [akka://MY_ACTOR_SYSTEM@127.0.0.1:1566/system/sharding/PROCESSOR_ENTITY_KEY]
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-23|2023-07-06 15:31:25.666|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - adding removed node [UniqueAddress(akka://MY_ACTOR_SYSTEM@127.0.0.1:1566,-4576392484291764776)] from MemberRemoved
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-23|2023-07-06 15:31:25.739|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - [outbound connection to [akka://MY_ACTOR_SYSTEM@127.0.0.1:1566], message stream] Upstream finished.
|MY_ACTOR_SYSTEM-akka.actor.default-dispatcher-23|2023-07-06 15:31:25.739|DEBUG|Slf4jLogger$$anonfun$receive$1|$anonfun$applyOrElse$4:103 - Last restart attempt was more than 1 second ago, resetting restart count

please help me regarding same.